Returns & order issues
Review the options attached to your exact order.
Return eligibility varies by offer.
Check the return conditions before placing an order. Dietary supplements may have restrictions, and an opened bottle may be treated differently from an unopened item. Do not assume every product can be returned.
If a bottle arrives damaged or incorrect
Keep the packaging and product labels. Open the relevant order in the account used at checkout and follow the available support steps. Photos of damage or the incorrect item may help explain the issue.
Before sending anything back
Follow the instructions provided for that specific order. They determine whether a return is needed, which address to use and any deadline. Do not send products to an address found on an unrelated website.